By Karen Wehrle
Every time you write a blog post for your online home business, you create a piece of content on the web aimed at building customer relationships. Think of yourself as the loopy part of hook and loop tape. Offer a soft, grabby connector for your customer’s searching hooky part.
How to Be Fuzzy, Soft [...]
by Mark Henson
I finally found a reason why my wife should do all the laundry:
I can no longer distinguish between my wife’s and my daughter’s clothes.
If it is pink, red, or girly in any way, there’s a high likelihood that I will sort it into the wrong pile. This results in a kind [...]
Continue reading about What My Customers & My Laundry Have In Common
by Kevin Stirtz
It seems natural customer loyalty would follow good service. If you get what you want and you are treated right, why would you not return to a business? But sometimes it’s useful to have more than an intuitive argument. So I have done a bit of research [...]
Continue reading about The Link Between Customer Service & Customer Loyalty
by: BMA Editorial Team B .
Here I go over 6 ways to getting repeat customers and referrals for more revenue:
#1 Value. Sure they could have saved an extra $50 buying from “Joe Schmoe’s”, but you offer quality merchandise, and for less. Offering quality products at reasonable prices never goes out of style. [...]
Continue reading about The Top Ways to Getting Repeat Customers and Referrals
Buying a corporate gift is a great way to enhance a business relationship but can certainly become a daunting task. Giving it is worse since you have the intention to gain business ties, connect with clients, and send your message of giving thanks. Knowing the following corporate gift buying essentials will increase your chances of [...]
by Becky Carroll
I am sitting in my local coffee shop (a big brand, not Sbux) and wondering what I want to blog about. I am the only customer sitting in here on a Saturday afternoon, so perhaps the employees forgot about me. What disturbs me is the LOUD conversation I am hearing [...]
Continue reading about In Customer Service, You Are Always On Stage
By Stephanie Chandler
One of the biggest mistakes a business can make is investing the majority of marketing efforts in attracting new customers and forgetting about past customers. Your current and past clients are the foundation of your business because without them, your business would not exist. It also costs far more to acquire a new [...]
